7/7/2023 0 Comments Icab error icue![]() I submitted my logs to your support team for analysis 6 weeks ago, after having complained about the problem for 6 weeks prior to that. On about my 12th crash today and it's only 5:30 pm. At first I thought the problem might have gone away, but nope, it just didn't crash for awhile but then went right back to its old ways. Then I rebooted and resintalled from a fresh download. ![]() You guys should really make a removal tool for this ? Followed support's instructions to the letter, including all the registry removals and tracking down of every instance of iCue all over the place. If you continue to have issues after that, go ahead and contact our support team by opening a ticket at so our support team can look into this further for you. If the faulting module points to iCUE, it might be worth repairing and clean installing iCUE. Same issue here as well and was hoping the update today would resolve it, but it seems worse than before updating.įaulting module name: DeviceCommands.dll, version: 0.0.0.0, time stamp: 0圆3281889įaulting application start time: 0x01d8da53625575f1 Task Category: Application Crashing Eventsįaulting application name: iCUE.exe, version: 4.28.177.0, time stamp: 0圆32822deįaulting module name: ntdll.dll, version: 1.608, time stamp: 0xf2e8a5abįaulting application start time: 0x0x1D8D95076E97214įaulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll This time said to be caused by to be different dlls every time ![]() I had my hopes up with the new version which was newly released but nope.here's my latest crash. Yep, same thing here, iCUE keeps crashing left and right. Report Id: 6afb105c-4404-4e29-8c6f-1acc908e4d57įaulting package-relative application ID:Ĭ:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exeĬ:\Program Files\Corsair\CORSAIR iCUE 4 Software\DeviceCommands.dll Here's from the WEV app log:įaulting application name: iCUE.exe, version: 4.28.174.0, time stamp: 0圆3076e07įaulting module name: DeviceCommands.dll, version: 0.0.0.0, time stamp: 0圆30763b4įaulting application start time: 0x01d8d257ec44d092įaulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exeįaulting module path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\DeviceCommands.dll If you need further assistance with any of these steps or if performing a clean reinstallation did not resolve your issues with iCUE, contact Customer Support.Seen this a couple of times now. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the entire Corsair folder.Īfter you have cleaned up your files and restarted your computer, download a new iCUE installer from the iCUE page and run it.Go to HKEY_CURRENT_USER\Software\ and delete the entire Corsair folder.Type Regedit in the Run Window, then click OK.Delete any Corsair files in that folder.Open File Explorer and navigate to C:\Program Files (x86)\ for iCUE 3, or C:\Program Files\ for iCUE 4.Delete any Corsair folders that appear.Re-open the Run command and type %localappdata%. ![]() Delete any Corsair folders in the window that pops up.Press Windows Key R to open the Run command.Once you’ve uninstalled iCUE, you need to remove some files so a clean reinstallation can be done: Select Corsair iCUE 4 Software in the list of programs, then select Uninstall.You can back up your profiles by exporting them onto your computer. If your Corsair Utility Engine (iCUE) runs into performance or behavior issues due to corrupted local files, you can perform a clean reinstallation of iCUE to try and resolve the problem.īefore uninstalling, make sure to back up any profiles you want to keep. ![]()
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